# Refiner Alternative: FeatureOS vs Refiner (2026)

Refiner is a dedicated in-app survey tool for SaaS, from $149/month billed monthly for up to 5,000 monthly active users. FeatureOS costs $60/month for 5 seats and covers feedback boards, roadmap, changelog and a knowledge base, with surveys in beta. Pick Refiner if surveys are the whole job.

- Competitor: Refiner (https://refiner.io), In-app and web microsurveys for SaaS
- Category: Survey & Forms
- Refiner starts at: $149/mo (Essentials, Billed monthly, up to 5,000 MAU)
- FeatureOS starts at: $60/mo (Starter, Seat bundles (5/10/15 seats, +$15/seat))
- Features: FeatureOS 20 of 20, Refiner 5 of 20
- Page: https://featureos.com/alternatives/refiner

## Feature comparison

| Feature | FeatureOS | Refiner |
| --- | --- | --- |
| Core Modules: Feedback Boards | Yes | No |
| Core Modules: Product Roadmaps | Yes | No |
| Core Modules: Changelog / Release Notes | Yes | No |
| Core Modules: In-app Surveys & Forms | Yes | Yes |
| Core Modules: Knowledge Base / Docs | Yes | No |
| AI & Analysis: AI Sentiment Analysis | Yes | No |
| AI & Analysis: AI Duplicate Detection | Yes | No |
| AI & Analysis: AI Included in Plan | Yes | No |
| Feedback Collection: In-app Feedback Widget | Yes | Yes |
| Feedback Collection: Public Voting Portal | Yes | No |
| Feedback Collection: Guest Submissions | Yes | No |
| Announcements: In-app Notifications | Yes | No |
| Announcements: Email Notifications | Yes | No |
| Announcements: Scheduled Posts | Yes | No |
| Integrations: Jira / Linear / GitHub | Yes | No |
| Integrations: API Access | Yes | Yes |
| Integrations: Slack Integration | Yes | Yes |
| Pricing & Access: Free Trial | Yes | Yes |
| Pricing & Access: Unlimited End Users | Yes | No |
| Pricing & Access: White-labeling | Yes | No |

## Why teams choose FeatureOS over Refiner

- **Feature requests, roadmap and changelog**: Refiner collects survey answers. FeatureOS also gives customers a board to post and vote on ideas, a public roadmap and a changelog.
- **Priced by team seats, not users**: Refiner prices by monthly active users. FeatureOS charges for team seats, so a growing user base does not raise the bill.
- **Lower entry price**: FeatureOS Starter is $60/month billed monthly for 5 seats. Refiner Essentials is $149/month billed monthly at 5,000 MAU.

## Where Refiner shines

- **Mature survey product**: Refiner offers in-app surveys for web and mobile, website popups, email surveys and survey pages, with NPS, CSAT, CES and PMF templates. FeatureOS surveys are in beta.
- **Unlimited responses and team members**: Every Refiner plan includes unlimited survey responses and unlimited team members.
- **Free plan after the trial**: Refiner has a 30-day trial, then a free plan capped at 25 responses a month.

## Choose Refiner if you...

- In-app surveys are your main feedback channel
- You need mobile SDK surveys and advanced targeting
- You want AI tagging of survey answers
- You do not need voting boards or a roadmap

## Choose FeatureOS if you...

- You want customers to post and vote on feature requests
- You want a public roadmap and changelog
- Your user base is large and you want seat-based pricing
- Simple NPS and rating surveys are enough

## FAQ

### Is FeatureOS a good alternative to Refiner?

If you need feature voting, a roadmap and a changelog, yes. If in-app surveys are your main channel and you want the deepest survey features, Refiner is the better fit; FeatureOS surveys are in beta.

### How does Refiner pricing compare to FeatureOS?

Refiner Essentials is $149/month and Growth $279/month, billed monthly at 5,000 monthly active users, with prices rising by MAU (refiner.io/pricing, checked 2026-11-04). FeatureOS Starter is $60/month billed monthly for 5 seats and is priced by team seats.

### Does Refiner have a free plan?

Yes. After its 30-day trial, Refiner moves accounts to a free plan capped at 25 responses a month (checked 2026-11-04). FeatureOS has a 14-day free trial and no free plan.

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Source: https://featureos.com/alternatives/refiner
Product overview: https://featureos.com/featureos.md