Self-service help center with AI Mode
Collaborative & Superfast knowledge base with AI Mode
Streamline your product development with Linear’s powerful AI workflows. Purpose-built to help product teams move faster.
Companies building on FeatureOS
Trusted by high-velocity product teams. Scaling with the world's most ambitious builders from MVP to IPO.
Read Customer StoriesBuilt for teams, customers, and AI
Write articles, organize them into collections, and let us handle the rest. Everything you write is automatically optimized for AI so that your customers find the answers faster than ever before.
Meet AI Mode: Answers, not articles
AI Mode helps your readers find customized answers to their questions quickly without having to search through multiple sources. Type in your languages, and get results in seconds. It is that simple, elegant, and intuitive.
- Get customized answers from multiple articles
- Incredibly fast, accurate, and reliable
- Ask complex multi-step questions and get customized answers
- Available via widgets, and embeds too
Take your help center anywhere
In-app widgets, embeds, and integrations with live chat tools. Take your knowledge base anywhere your customers are. They get instant help, customized content using AI Mode, and you can do this in under 5 minutes.
- Drop-in widgets for web & in-app help
- Native integrations with chat and support tools
- Context-aware AI answers, everywhere
- Quick setup with no-code or API-based embedding
Notion-like Drag-Drop Editor
A powerful Notion-like drag-and-drop editor for creating structured documentation, guides, and knowledge bases. Add rich text, snippets, and interactive blocks without writing any code.
Multi-language Support
Create and manage content in 21+ languages so global users can read documentation in their preferred language. Multi-language support works seamlessly for both written content and AI responses.
Audio, Video, and Image Embeds
Embed audio, video, and images directly into your documentation to create engaging, media-rich content. Perfect for tutorials, walkthroughs, and product explanations.
Developer API for Automation
Use our developer-friendly API to automate documentation workflows, sync content, and integrate with your existing tools. Built for scalability and engineering teams.
Granular Access Permissions
Manage content security with granular access permissions. Control who can view, edit, or publish documentation across teams, roles, and organizations.
Document Templates
Create reusable documentation templates for FAQs, onboarding guides, SOPs, and knowledge bases. Maintain consistency and speed up content creation.
Meticulously crafted details that you'll value
This isn't some knowledge base software that you can compare. It is a powerful tool that is built with care, crafted with attention to detail, and well-thought-out features that you'll love.
Assign articles to writers
Assign knowledge base articles to specific team members, track ownership, and keep documentation accurate with clear accountability.
Comments & Reactions
Collaborate directly on articles with comments and reactions, making reviews, feedback, and updates faster and more transparent.
Subscribe to articles
Let users and team members subscribe to articles and receive notifications whenever content is updated or improved.
Private Knowledge Base
Create a secure, private knowledge base with controlled access for internal teams, customers, or specific user groups.
Custom Styling
Customize the look and feel of your knowledge base to match your brand with flexible styling and layout options.
Automatic Language Detection
Automatically detect a user’s language and serve the most relevant knowledge base content without manual switching.
Embed Single Article
Embed individual knowledge base articles directly into your product, website, or help center for contextual support.
FAQ for Articles
Add FAQs to articles to answer common questions quickly and improve discoverability through structured content.
All the ways you get to share knowledge
You need a knowledge base tool that is super fast, performant, and easy to use for your customers. FeatureOS Knowledge Base is built to scale with your product.
Got more questions?
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