FeatureOS: One suite to close the customer feedback loop.
Feedback in. Roadmap out. Releases announced. One loop.
Unified FeatureOS Workflow
workflow ends here.
Stop switching between Slack, Jira, and spreadsheets. Every signal, decision, and update in one flow.
Capture your customer voice
Centralize input from every channel. AI merges duplicates and turns noise into signal.
Plan your product roadmap
Drag-and-drop roadmaps that keep your team and stakeholders aligned. No more spreadsheets.
Close the loop
Release notes, help centers, and in-app notifications. Tell users what shipped and drive adoption.
Modules
From scattered feedback to one decisive inbox.
Pull feedback from every channel — Slack, email, Intercom, in-app widgets, support tickets — into a single inbox. AI merges duplicates, links related threads, and tags by product area and sentiment. Spend your time deciding what to ship, not sorting through noise.
Every channel, one board. Slack threads, support tickets, sales calls, Intercom chats — every customer signal lands in one place. AI merges duplicates and surfaces the themes worth acting on.
Surveys that go somewhere. Conditional logic, custom fields, AI summaries. Capture structured feedback that links straight back to your roadmap — not another spreadsheet nobody reads.
Where your users already are. Drop-in widgets, native SDKs, full REST API. Capture feedback inside your product without making users leave the page or open a ticket.
Spot the real trends.
AI clusters thousands of raw messages into a handful of themes. You see what's actually trending — not the firehose.
Skip the triage queue.
Every request lands tagged by product area, sentiment, and urgency. The triage backlog disappears before standup.
Keep every voter informed.
Every voter pinged the moment status changes. Captured → Planned → Shipped. Nobody wonders if you heard them.
Customizable Forms
Build structured surveys with an intuitive drag-and-drop builder and logic-based navigation rules.
Omnichannel Collection
Gather insights wherever your users are via email, website widgets, or native in-app embeds.
Response Analytics
Trend visualization with conditional formatting. Critical data, highlighted instantly.
Closed-Loop Workflow
Convert raw responses into actionable feedback posts and link them directly to your product roadmap.
One source of truth for your product lifecycle. Pick a view, share with the right people.
Data-driven prioritization
Build what matters most using built-in frameworks like R.I.C.E., and Value vs. Effort.
Align every stakeholder
Keep your team and investors in sync with private roadmaps and segmented product views.
Native 2-way sync
Stay in flow while your roadmap updates automatically through deep JIRA, Linear and many other integrations.
From silent shipping to launches users notice.
Ship code, then tell the story. Branded changelogs that drive adoption, AI-powered knowledge bases that pre-empt support tickets, in-app notes that catch users in the moment. Your release lives wherever your product lives.
Announce on your brand. Cover images, custom colors, your own domain. Build a changelog that looks like your product — not a generic SaaS template — so users actually read what shipped.
Answers before tickets. AI-powered search, instant suggestions, Google-grade indexing. Users find what they need without opening Intercom — and your team's inbox shrinks every week.
Reach users in flow. Drop release notes inside your app via widget, modal, or native SDK. Catch users the moment they need to know — not three days later in an email they ignored.
Looks like your product.
Logo, color palette, custom domain, font pairing. Your changelog feels native — not bolted on from another tool.
Drafts in your voice.
AI that knows your product context. First-draft release notes and help articles in seconds — you edit, not write from scratch.
Public, private, or both.
Choose what customers see and what stays internal. One workspace, two narratives — without copy-pasting between tools.
Speaks 21+ languages.
Auto-translated changelogs and help docs. Reach customers in São Paulo and Stockholm without hiring a localization team.
Team of one or team of thousands. FeatureOS scales with you.
For Product Managers
Master the noise. Centralize requests into a prioritized view to focus on building what matters.
For Your Developers
Total context, zero friction. Give engineers the why behind every ticket with 2-way sync.
For Your Customers
A seat at the table. Turn users into advocates by showing how their input shapes the future.
For Leadership
Strategy at a glance. High-level roadmaps that provide total visibility into product velocity.
For Support Teams
Close the loop faster. Equip your team with real-time updates to resolve queries instantly.
Fully loaded
Packed with 200+ capabilities designed to stay out of your way until you need them. The answer to "Can we do that?" is always yes.
Custom Domains
Host feedback boards, changelogs, and your help center on your own domain. Your brand, everywhere.
50+ Integrations
Slack, Jira, Linear, Intercom, Salesforce, and more. Pipe feedback into the tools your team already lives in.
AI Copilot
Auto-categorize requests, detect duplicates, and surface trends. Nothing falls through the cracks.
Embeddable Widgets
Drop feedback boards, roadmaps, and changelogs directly into your product. Copy, paste, live.
Knowledge Base
Self-serve docs with Google-like search, collections, and multi-language support. Fewer tickets, happier users.
Forms & Surveys
Conditional logic, custom fields, and AI summaries. Capture structured feedback without the spreadsheet chaos.
A team that's
All in.
When you need help, you talk to the engineers who built it. Migrations, onboarding, and support. Handled directly.
Zero-Friction Migration
Tell us where you're coming from. Data imported, verified, and ready to go.
Setup live with our team
One call. Account configured, integrations connected, live.
Support that speaks code
No chatbots or scripts. Talk directly to product experts who understand APIs, webhooks, and your workflow.
We ship fast.
10 releases · one every ~5 days