Support Stack Cost Calculator
Toggle the tools in your CX stack and see what you're actually spending. Then see what it looks like with an ecosystem approach.
Your Setup
Monthly support conversations
10,000Team size (product + support)
10Your CX Stack
4 toolsToggle the tools you currently use or need.
Current Stack Cost (4 tools)
Range: $102,000 - $660,000
With FeatureOS Ecosystem
FeatureOS replaces 2 of your 4 tools. The rest stay as-is.
Replaced by FeatureOS Growth
Stays in your stack
Range: $99,200 - $616,200
Estimated Annual Savings
$0
74% reduction in CX tooling cost
Range: $0 - $560,800 per year
30-day trial. No credit card. No sales call.
What FeatureOS Includes at $1,200/yr
Feedback Boards
Unlimited users, voting, comments
Product Roadmap
Kanban, JIRA sync, public/private
Changelog
Scheduled publishing, email notifications
Knowledge Base
Help docs, self-service portal
Surveys & Forms
NPS, CSAT, custom forms
AI Analysis
Sentiment, keywords, clustering
How This Calculator Works
Most teams don't realize how much their CX stack costs until they add it all up. AI support, helpdesk, feedback tools, knowledge base, surveys, roadmap software, changelog tools. Each one seems reasonable on its own. Together, they can easily clear six figures annually.
This calculator uses market-rate pricing ranges from publicly available data and vendor databases. The ranges are wide because pricing varies significantly based on contract terms, volume, and negotiation. Your actual costs may differ.
FeatureOS pricing is based on our published plans. We replace feedback management, knowledge base, surveys, roadmap, and changelog with a single platform. We don't replace your helpdesk or AI support automation. Those stay in your stack. The savings come from consolidation, not from cutting capabilities.
Frequently Asked Questions
Common questions about CX stack costs and the ecosystem approach.
The cost ranges are based on publicly available pricing data, vendor databases like Vendr, and published market analyses. They represent typical annual costs for mid-market SaaS companies. Your actual costs may be lower (with good negotiation) or higher (with enterprise add-ons). The ranges are intentionally wide to account for this variance.
FeatureOS consolidates five categories into one platform: feedback management (replaces Canny, Productboard), knowledge base (replaces GitBook, Notion for docs), surveys and forms (replaces Typeform, SurveyMonkey), product roadmap (replaces standalone roadmap tools), and changelog (replaces Beamer, LaunchNotes). It does not replace your helpdesk or AI support automation.
FeatureOS is a product management and customer communication platform, not a helpdesk. Tools like Zendesk, Intercom, and Decagon handle ticket routing, live chat, and AI conversation automation. FeatureOS integrates with these tools but doesn't replace them. The savings come from consolidating the 3-5 other tools in your stack, not from replacing your core support infrastructure.
You still pay the same price since FeatureOS pricing is based on team seats and boards, not modules. But the value proposition actually gets stronger: even if you only use feedback boards and a knowledge base today, you can add roadmaps, changelog, and surveys later without buying additional tools. That optionality is built into the price.
The calculator recommends a FeatureOS plan based on your team size. Free plan for 2 or fewer team members. Starter ($600/year) for up to 5. Growth ($1,200/year) for up to 10. Business ($3,000/year) for up to 15, with $15/month per additional seat beyond that. All plans include unlimited end users. Your customers never count against your bill.
Yes. The FeatureOS free plan includes 2 boards, 2 team members, unlimited end users, product roadmap, 5 live forms, unlimited changelog posts, and 60 knowledge base articles. No credit card required. No time limit. You can upgrade when your team grows.
Can't find what you're looking for? Contact us at support@featureos.app
Want to dive deeper? Read our Decagon pricing breakdown or compare feedback tools side by side .
Stop paying for five tools when one will do
FeatureOS brings feedback, roadmaps, changelogs, knowledge base, and surveys into one platform. Starting at $0/month.
30-day trial - No credit card - Migration help included