Gleap combines in-app bug reporting, live chat and an AI support bot with feature requests, a roadmap, changelog, knowledge base and surveys on its Team plan ($149/month billed annually). FeatureOS focuses on product feedback: boards, roadmap, changelog, knowledge base and surveys from $60/month for 5 seats.
A customer upvotes Dark mode on the public FeatureOS portal; in the admin panel it climbs the vote-sorted list to the top with 66 votes, goes Planned, then Shipped with a changelog entry and a help article, and syncs to Slack, Jira, Linear and Intercom.
FeatureOS vs Gleap
Feature Comparison
FeatureOS leads in 13 features that Gleap does not offer
FeatureOS
$60/mo
Seat bundles (5/10/15 seats, +$15/seat)
All 20 features included
FeatureOS includes 13 more features than Gleap
| Feature | FeatureOS | Gleap |
|---|---|---|
| Core Modules | ||
| Feedback Boards | Yes | Yes |
| Product Roadmaps | Yes | Yes |
| Changelog / Release Notes | Yes | Yes |
| In-app Surveys & Forms | Yes | Yes |
| Knowledge Base / Docs | Yes | Yes |
| AI & Analysis | ||
| AI Sentiment Analysis | Yes | No |
| AI Duplicate Detection | Yes | No |
| AI Included in Plan | Yes | No |
| Feedback Collection | ||
| In-app Feedback Widget | Yes | Yes |
| Public Voting Portal | Yes | No |
| Guest Submissions | Yes | No |
| Announcements | ||
| In-app Notifications | Yes | No |
| Email Notifications | Yes | No |
| Scheduled Posts | Yes | No |
| Integrations | ||
| Jira / Linear / GitHub | Yes | No |
| API Access | Yes | No |
| Slack Integration | Yes | No |
| Pricing & Access | ||
| Free Trial | Yes | Yes |
| Unlimited End Users | Yes | No |
| White-labeling | Yes | No |
Main Differences That Actually Matter
Short answer: pick Gleap if you want bug reporting, live chat and feedback in one in-app SDK. Pick FeatureOS if you mainly need feature requests, a roadmap and a changelog, and want them at a lower starting price.
Pricing, checked 2026-11-04
- Starter: $29/month billed annually or $35 billed monthly. 1 seat, 10,000 contacts. Bug reporting and live chat; no feature requests, roadmap, changelog, knowledge base or surveys.
- Team: $149/month billed annually or $179 billed monthly. Unlimited seats, 100,000 contacts. Adds feature requests, roadmap, changelog, knowledge base and surveys.
- Pro: $299/month billed annually or $359 billed monthly. Unlimited seats, 200,000 contacts.
- Enterprise: from $999/month billed annually.
AI agent usage and extra emails are billed on top. Gleap has no free plan and a 7-day trial that needs a card. FeatureOS Starter is $60/month billed monthly ($600/year billed annually) for 5 seats, with a 14-day free trial; extra seats are $15/month. FeatureOS surveys are in beta.
Source: gleap.ai/pricing, checked 2026-11-04. Prices in USD.
Recommendations by team type
- Mobile or web app team that wants in-app bug reports and chat: Gleap.
- Small team where support and product share one tool: Gleap Team.
- Product team focused on feature requests and roadmap: FeatureOS.
- Team that already has a helpdesk: FeatureOS, so you do not pay for a second chat tool.
The feature table reflects what each vendor lists on its own site. A "no" means we could not find it listed, not that it can never be done. Spot an error? Tell us and we will fix it.
Advantages
Why Teams Choose FeatureOS Over Gleap
Lower price for feedback, roadmap and changelog
On Gleap, feature requests, roadmap, changelog, knowledge base and surveys start on Team at $149/month billed annually. FeatureOS includes all of them from $60/month billed monthly.
5 seats at the entry price
Gleap Starter has 1 seat and no feedback boards. FeatureOS Starter includes 5 seats and every module.
AI included in the plan
Gleap bills its AI agent usage separately from the base price. FeatureOS includes post sentiment analysis on every plan, and AI duplicate detection from Growth.
Strengths
Where Gleap Shines
An honest look at what Gleap does well
In-app bug reporting
Gleap's SDK captures bug reports inside your web or mobile app on every plan. FeatureOS does not do bug capture with screenshots and logs.
Live chat and AI support
Gleap includes live chat and its Kai AI support agent (usage-based). FeatureOS is not a support inbox.
Unlimited seats from Team
Gleap Team and Pro include unlimited seats, priced by contacts instead.
Which tool
Which Tool is Right for You?
Honest take based on your situation
Choose Gleap if you...
- You want bug reports, live chat and feedback in one in-app SDK
- You need mobile-app bug reporting
- Support and product share one tool
- You have many seats and fewer contacts
Choose FeatureOS if you...
- You mainly need feature voting, a roadmap and a changelog
- You want to start under $149/month
- You want AI sentiment analysis included in the plan
- You already have a support or chat tool
TRUSTED BY THE BEST
1,500+ teams ship with FeatureOS.
Product, support, and leadership teams run their feedback loop on FeatureOS.
“Pricing felt right.Product felt intuitive.They even built a new feature for us!”
“Everything is now in one place, so we can understand what our community wants and share our own plans without doing extra work - all at a very reasonable price.”
“Building a new product brings endless feedback.We used FeatureOS to streamline this: CSMs assess impact before requests hit the backlog.Result: less noise for product, clearer priorities, and customers who feel heard.”
Customers
What teams say about FeatureOS
From product teams using FeatureOS
“FeatureOS allows us to capture and manage feedback across multiple products from a common, easy to use tool.”
Louis Docherty Director, Customer Success at Komo Technologies“Every post is automatically transferred to our project management tool, where we can start working on it right away.”
Anna Carina Product at Anny“Our customers love using it. They instantly see the benefits and love the transparency on what is coming next.”
Francesca Firth Product at Premier SystemsCompare
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FAQ
Frequently Asked Questions
Common questions about Gleap vs FeatureOS
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