Zonka Feedback is a CX survey and feedback analytics platform priced on custom quotes by response volume. FeatureOS is a product feedback tool with voting boards, roadmap, changelog, knowledge base and surveys (in beta), from $60/month for 5 seats. Pick Zonka for multichannel CX surveys; pick FeatureOS for feature requests.
A customer upvotes Dark mode on the public FeatureOS portal; in the admin panel it climbs the vote-sorted list to the top with 66 votes, goes Planned, then Shipped with a changelog entry and a help article, and syncs to Slack, Jira, Linear and Intercom.
FeatureOS vs Zonka Feedback
Feature Comparison
FeatureOS leads in 18 features that Zonka Feedback does not offer
FeatureOS
$60/mo
Seat bundles (5/10/15 seats, +$15/seat)
All 20 features included
FeatureOS includes 18 more features than Zonka Feedback
| Feature | FeatureOS | Zonka Feedback |
|---|---|---|
| Core Modules | ||
| Feedback Boards | Yes | No |
| Product Roadmaps | Yes | No |
| Changelog / Release Notes | Yes | No |
| In-app Surveys & Forms | Yes | Yes |
| Knowledge Base / Docs | Yes | No |
| AI & Analysis | ||
| AI Sentiment Analysis | Yes | No |
| AI Duplicate Detection | Yes | No |
| AI Included in Plan | Yes | No |
| Feedback Collection | ||
| In-app Feedback Widget | Yes | No |
| Public Voting Portal | Yes | No |
| Guest Submissions | Yes | No |
| Announcements | ||
| In-app Notifications | Yes | No |
| Email Notifications | Yes | No |
| Scheduled Posts | Yes | No |
| Integrations | ||
| Jira / Linear / GitHub | Yes | No |
| API Access | Yes | No |
| Slack Integration | Yes | No |
| Pricing & Access | ||
| Free Trial | Yes | Yes |
| Unlimited End Users | Yes | No |
| White-labeling | Yes | No |
Main Differences That Actually Matter
Short answer: pick Zonka Feedback if you run CX surveys across many channels and want analytics on top. Pick FeatureOS if your goal is collecting feature requests and showing customers what you build next.
Pricing, checked 2026-11-04
Zonka Feedback does not publish plan prices. Its pricing page offers custom quotes: Feedback Management is priced by response volume and AI Feedback Intelligence by data credits, and the two can be bundled. A 14-day free trial is available.
FeatureOS Starter is $60/month billed monthly ($600/year billed annually) for 5 seats, with a 14-day free trial; extra seats are $15/month. FeatureOS surveys are in beta.
Source: zonkafeedback.com/pricing, checked 2026-11-04.
Recommendations by team type
- CX team measuring NPS and CSAT across channels: Zonka Feedback.
- Product team managing feature requests: FeatureOS.
- Startup that wants a known monthly price: FeatureOS.
- Team that already uses Zonka for CX: keep it, and add FeatureOS for the feedback board, roadmap and changelog.
The feature table reflects what each vendor lists on its own site. A "no" means we could not find it listed, not that it can never be done. Spot an error? Tell us and we will fix it.
Advantages
Why Teams Choose FeatureOS Over Zonka Feedback
Published pricing
Zonka asks you to request a quote. FeatureOS Starter is $60/month billed monthly for 5 seats.
Feature voting and a public roadmap
FeatureOS lets customers post ideas, vote and follow them to a public roadmap and changelog.
Knowledge base included
FeatureOS includes a help center knowledge base on every plan.
Strengths
Where Zonka Feedback Shines
An honest look at what Zonka Feedback does well
Multichannel CX surveys
Zonka is built for customer experience surveys across channels, with a separate AI Feedback Intelligence product for analysis. FeatureOS surveys are in beta.
Feedback analytics
Zonka sells AI Feedback Intelligence, priced by data credits, to analyze feedback at scale.
Free trial
Zonka offers a 14-day free trial, the same length as FeatureOS.
Which tool
Which Tool is Right for You?
Honest take based on your situation
Choose Zonka Feedback if you...
- You run CX surveys across many channels
- You need dedicated feedback analytics
- You prefer volume-based pricing
- You do not need voting boards or a roadmap
Choose FeatureOS if you...
- You want customers to post and vote on feature requests
- You need a public roadmap and changelog
- You want published, seat-based pricing
- Simple NPS and rating surveys are enough
TRUSTED BY THE BEST
1,500+ teams ship with FeatureOS.
Product, support, and leadership teams run their feedback loop on FeatureOS.
“Pricing felt right.Product felt intuitive.They even built a new feature for us!”
“Everything is now in one place, so we can understand what our community wants and share our own plans without doing extra work - all at a very reasonable price.”
“Building a new product brings endless feedback.We used FeatureOS to streamline this: CSMs assess impact before requests hit the backlog.Result: less noise for product, clearer priorities, and customers who feel heard.”
Customers
What teams say about FeatureOS
From product teams using FeatureOS
“By analyzing the feedback we were collecting, we identified areas where we needed to improve.”
Hanna Polynkevych Product Manager at Peopleforce“FeatureOS allows us to capture and manage feedback across multiple products from a common, easy to use tool.”
Louis Docherty Director, Customer Success at Komo Technologies“Every post is automatically transferred to our project management tool, where we can start working on it right away.”
Anna Carina Product at AnnyCompare
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FAQ
Frequently Asked Questions
Common questions about Zonka Feedback vs FeatureOS
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