Pick FeatureOS if you want feedback, roadmaps, changelog, knowledge base and surveys in one tool, with AI included and seat bundles you can predict. Pick Featurebase if you want live chat and a support inbox in the same product as your feedback boards.
At a glance
Side by side.
| FeatureOS | Featurebase | |
|---|---|---|
| Focus | Feedback, roadmaps, changelog, knowledge base, surveys | Feedback plus a support platform: live chat, AI agent, inbox |
| Pricing model | Seat bundles: 5, 10 or 15 seats, +$15/mo per extra seat | Per seat: Growth $29, Professional $59, Enterprise $99 a month, billed yearly |
| AI | Included in every paid plan | AI usage billed on top of seats |
| Surveys and forms | Built in | Not available |
| Live chat and ticketing | No (pair with SupportWire or your helpdesk) | Yes |
| Best for | Product teams that want the feedback loop in one tool at a predictable price | Teams that want support and feedback in one platform |
Migration: moving from Featurebase? Our team moves your feedback, votes, comments and user data. How switching works →
Pricing
What a year costs.
Featurebase Growth, its cheapest paid plan, against the cheapest FeatureOS plan that fits the team.
| Team seats | Featurebase Growth | FeatureOS |
|---|---|---|
| 5 | $1,740/yr + AI usage | $600/yr (Starter, AI included) |
| 10 | $3,480/yr + AI usage | $1,200/yr (Growth, AI included) |
| 15 | $5,220/yr + AI usage | $2,100/yr (Growth, AI included) |
Featurebase: $29 per seat per month, billed yearly, as of 2026-10-29. Source: featurebase.app/pricing. AI usage fees not included. FeatureOS: annual plan prices from our pricing page. Try other tiers in the seat calculator.
Features
Feature by feature.
| Feature | FeatureOS | Featurebase |
|---|---|---|
| Core Modules | ||
| Feedback Boards | Yes | Yes |
| Product Roadmaps | Yes | Yes |
| Changelog / Release Notes | Yes | Yes |
| In-app Surveys & Forms | Yes | Yes |
| Knowledge Base / Docs | Yes | Yes |
| AI & Analysis | ||
| AI Sentiment Analysis | Yes | No |
| AI Duplicate Detection | Yes | Yes |
| AI Included in Plan | Yes | No |
| Feedback Collection | ||
| In-app Feedback Widget | Yes | Yes |
| Public Voting Portal | Yes | Yes |
| Guest Submissions | Yes | Yes |
| Announcements | ||
| In-app Notifications | Yes | Yes |
| Email Notifications | Yes | Yes |
| Scheduled Posts | Yes | No |
| Integrations | ||
| Jira / Linear / GitHub | Yes | Yes |
| API Access | Yes | Yes |
| Slack Integration | Yes | Yes |
| Pricing & Access | ||
| Free Trial | Yes | Yes |
| Unlimited End Users | Yes | Yes |
| White-labeling | Yes | No |
Be honest
When Featurebase is the better pick.
- You need a customer support platform with live chat and ticketing
- You want email, Slack and other support channels in one inbox
- You want an AI agent answering support conversations
- You are a solo founder and a free 1-seat plan is enough
- You are fine paying per seat plus per AI resolution
And
When FeatureOS is.
- You want a tool focused on feedback management
- You want AI features without usage fees
- Your team has 5 to 15 people who need seats
- You want boards, roadmaps, changelog and a knowledge base in one place
- You already have a helpdesk and do not need live chat
FAQ
Featurebase vs FeatureOS questions
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