Dossier•2 months ago

How do you link customer feedback to a roadmap?

A simple explanation of how teams connect customer feedback to roadmap items to create transparency and alignment.

Linking feedback to roadmaps creates transparency and shows customers that their input drives real product decisions. The typical workflow looks like this:

  1. Collect feedback through boards, forms, or surveys.
  2. Tag or group related feedback that points to a potential initiative.
  3. Create a roadmap item and link all relevant feedback directly to it.
  4. As the roadmap item moves from planned → in progress → shipped, notify the original contributors.

FeatureOS makes this seamless by allowing feedback posts to be attached to roadmap items with a single click, ensuring both teams and customers stay aligned throughout the product development cycle.

10,000 requests. One roadmap.

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