Linking customer feedback to your roadmap is key for creating a transparent, user-driven product. It allows teams to prioritize features based on real demand while showing customers that their input shapes the product.
The typical workflow involves:
-
Collect Feedback
Gather input via feedback boards, in-app forms, surveys, or support channels. -
Organize & Tag Feedback
Categorize by themes, problem areas, or feature requests for clarity. -
Create Roadmap Items
Add the feature or improvement you plan to explore to your roadmap. -
Link Feedback to Roadmap Items
Attach relevant feedback so you can see who requested it and why. -
Track Progress
Move items from planned → in progress → shipped to maintain visibility. -
Close the Loop
Notify contributors when their request is started or completed.
How FeatureOS Makes It Effortless
With FeatureOS, linking feedback to roadmap items takes just one click. It automatically pulls in:
- Requester details
- Vote counts
- Impact signals
As the roadmap updates, customers stay informed, and teams gain a clear, connected view of priorities—without any manual effort.