HubSpot
Bring your HubSpot chat widget directly into your FeatureOS feedback portal for seamless customer communication.
HubSpot is a live chat platform with a built-in chatbot builder, helping you connect with customers and leads in real time. With the HubSpot + FeatureOS integration, you can embed HubSpot’s chat widget inside your feedback portal, making it easy for users to ask questions, engage with your team, and get support while leaving feedback.
This integration transforms your FeatureOS portal into an all-in-one experience where conversations, support, and product feedback flow together.
Getting Started with HubSpot + FeatureOS
- Sign into your HubSpot account at hubspot.com.
- Go to Conversations → Chatflows and create a chatflow.
- Edit the Chatflow → under Target, set the Website URL to your FeatureOS organization’s URL → click Save.
- Back in Conversations → Chatflows, click More → Go to Inbox Settings.
- In the sidebar, select Tracking Code → Advanced Tracking → + Add Domain.
- Enter your FeatureOS organization’s domain → click Add → then Save.
- Still under Tracking Code, copy the Tracking Code Installation snippet.
- In FeatureOS: Go to Dashboard → Organization Settings → Integrations → Chat Widgets.
- From the dropdown, choose HubSpot → paste your tracking code → click Update.
The HubSpot chat widget will now appear inside your FeatureOS portal.
Why This Helps
- Live conversations: Engage with users in real time while they share feedback.
- Chatbots included: Automate FAQs and lead capture with HubSpot’s free chatbot builder.
- Unified customer journey: Keep support and product feedback in one streamlined workflow.
Frequently Asked Questions
Common questions about the HubSpot integration.
It embeds HubSpot’s live chat and chatbot widget inside your FeatureOS portal, allowing you to talk to users and capture leads while they interact with your product feedback.
Create a chatflow in HubSpot, add your FeatureOS domain in Inbox Settings → Tracking Code, then copy the tracking code into FeatureOS → Organization Settings → Integrations → Chat Widgets → HubSpot.
You can find it in HubSpot → Conversations → Inbox Settings → Tracking Code → Tracking Code Installation.
Yes. In your chatflow settings, set the Website URL targeting rule to your FeatureOS organization’s URL.
Yes. Any chatbots you’ve configured in HubSpot will also run inside your FeatureOS portal.
Teams that already use HubSpot for marketing and support, and want to bring real-time conversations and automation directly into their FeatureOS feedback workflow.
Can't find what you're looking for? Contact us at support@featureos.app