Canny Pricing Calculator

Canny charges based on the number of "tracked users" who interact with your feedback boards. Every unique user who votes, comments, or submits feedback counts toward your limit. As your product grows and more users engage, your Canny bill grows with it. This is fundamentally different from seat-based pricing where you only pay for team members who manage feedback.

A tracked user is any unique person who interacts with your Canny feedback board. This includes anyone who submits a post, votes on a feature request, or leaves a comment. Even if a user only votes once and never returns, they count toward your tracked user limit for that billing period.

This calculator uses quadratic pricing formulas derived from Canny's publicly listed prices. The formulas match Canny's published prices at key data points (25, 200, and 1,000 users). Actual pricing may vary based on negotiations, promotions, or pricing changes Canny makes after this calculator was built. Always confirm with Canny directly for exact quotes.

Yes. Canny offers discounts when you pay annually instead of monthly. The exact discount percentage varies by plan. This calculator shows monthly prices by default. Toggle to annual billing to see the discounted rates.

FeatureOS uses seat-based pricing, meaning you pay based on how many team members need access, not how many end users provide feedback. Your feedback portal users are unlimited on every plan. This means your costs stay predictable regardless of how many customers engage with your product.

Yes. FeatureOS offers assisted migration from Canny. Contact the support team and they will help transfer your feedback data, user information, and board structure. The migration process typically takes a few days and the team handles the heavy lifting for you.

Canny's free plan is limited to one board, basic features, and Canny branding on your portal. It does not include integrations, API access, private boards, internal comments, custom statuses, or priority support. Most growing teams outgrow the free plan quickly.