What are feedback boards?
Feedback boards are one of the most popular ways for product managers to capture ideas at scale. They act as centralized hubs where customers, teammates, and stakeholders can submit suggestions, vote on existing requests, and follow progress over time.
How do product managers use feedback boards?
Product managers typically use boards to:
- Identify recurring themes and high-impact requests.
- Understand customer priorities through upvotes, comments, and discussion.
- Organize incoming feedback using tags, filters, statuses, and custom fields.
- Communicate updates by marking ideas as planned, in progress, or shipped.
What are the core benefits?
The core benefit of boards is transparency and community engagement. Instead of feedback disappearing into private channels, customers can see how their input shapes the roadmap. Tools like FeatureOS extend this even further by connecting boards directly to roadmap and changelog modules, closing the loop between customer input and product decisions.