Surveys are one of the most effective ways to capture structured insights from users. Unlike open-ended feedback, surveys give product teams clear, actionable data points such as NPS scores, feature validation responses, or onboarding satisfaction metrics.
The real value comes from connecting surveys back to the broader feedback system, such as:
- Transforming NPS responses into feedback posts for deeper analysis.
- Using feature validation survey data to influence roadmap prioritization.
- Revealing usability gaps and guiding UX improvements with onboarding surveys.
Tools like FeatureOS help bridge this connection by letting survey responses flow directly into boards, analytics, and roadmaps. Instead of sitting in siloed spreadsheets, survey insights actively shape product decisions and close the loop between user input and product strategy.
For a deeper dive, read our post on Customer Survey vs. Feedback Board.