Why is Canny considered expensive for startups?
Startups usually operate with lean budgets, so Canny’s tracked-user pricing model quickly becomes a problem.
Even if the base plan looks affordable at first, the cost rapidly increases as more of your customers engage and provide feedback, making it unpredictable.
On top of that, several essential capabilities (like certain integrations or advanced admin controls) remain locked behind higher-tier plans, forcing early teams to upgrade sooner than they expect.
How FeatureOS Solves This for Startups
FeatureOS was designed to avoid these scaling penalties with a predictable, seat-based pricing model.
This means startups can add as many customers as they want without seeing their bill increase, and only pay for the internal team members they add.
It also includes a startup program:
- 6 months completely free
- Discounted pricing afterward
This makes FeatureOS significantly more accessible to early-stage companies that can’t afford rising software bills while they grow.
FeatureOS offers a simpler, fairer, and more startup-friendly alternative to Canny—without unexpected pricing pressure.