Trengo
Bring your Trengo chat widget into your FeatureOS user-facing portals to provide easy access to your customers.
Trengo is an omnichannel communication platform that lets teams manage customer messages from chat, email, social, and more in one place. With the Trengo + FeatureOS integration, you can embed a Trengo chat widget directly inside your FeatureOS portal.
This means your users can reach out to your team instantly while sharing feedback, exploring your roadmap, or checking updates, without leaving the portal. It brings your support and product feedback closer together.
Getting Started with Trengo + FeatureOS
- Log in to your Trengo dashboard.
- Navigate to Settings → Widgets and select your Trengo chat widget.
- Copy the Widget Key.
- In FeatureOS: Sign in → go to Dashboard → Organization Settings → Integrations → Chat Widgets.
- From the dropdown, choose Trengo.
- Paste the Widget Key → click Update.
Your Trengo chat widget will now appear in your FeatureOS portal for customers to use.
Why This Helps
- Omnichannel reach: Let customers contact you via chat right where they’re leaving feedback.
- Better engagement: Keep users in conversation while they share ideas and requests.
- Context-rich support: Give your team direct visibility into what customers are asking while they interact with your product feedback.
Frequently Asked Questions
Common questions about the Trengo integration.
It allows you to embed the Trengo chat widget into your FeatureOS portal, so customers can chat with your team in real time while engaging with feedback.
Copy your Trengo Widget Key from Settings → Widgets in Trengo, then paste it into FeatureOS → Organization Settings → Integrations → Chat Widgets → Trengo.
Inside your Trengo dashboard under Settings → Widgets.
Yes. Since Trengo is omnichannel, the widget can include access to multiple channels depending on your Trengo configuration.
Teams that manage multi-channel conversations in Trengo and want to bring that same support experience directly into their FeatureOS feedback portal.
Can't find what you're looking for? Contact us at support@featureos.app