FeatureOS is where customers submit and vote on requests. monday.com is where your team plans the work. Connect them so posts can become monday.com items, statuses stay in sync both ways, and customers can be notified when work moves. You can also see and link feedback from the FeatureOS Item View inside monday.com.
In short
FeatureOS is where customers submit and vote on requests. monday.com is where your team plans the work. Connect them so posts can become monday.com items, statuses stay in sync both ways, and customers can be notified when work moves. You can also see and link feedback from the FeatureOS Item View inside monday.com.
This page is for teams that already plan work in monday.com and need a customer feedback loop. For setup detail, see the monday.com integration and the help article.
How it works
From a customer request to a monday.com item.
- 1
Collect the request
Customers submit and vote on posts in FeatureOS. Your team keeps one list of demand, with status, votes and the person who asked.
- 2
Push it to monday.com
A push rule can create a monday.com item when a post is created or approved, if it matches the boards, status, tags and team members you set. You can also create or link an item from the post itself.
- 3
Keep status in step
When the FeatureOS post changes status, linked monday.com items can update. When a monday.com item changes status, the post can update, and you can notify voters and subscribers.
- 4
Stay in monday.com
Add the FeatureOS Item View to a monday.com item to see linked posts, create a new post, or link an existing one, without leaving the board.
What you get
A loop you can keep, not a copy-paste habit.
Requests become items without retyping
Automatic push rules send matching posts to the monday.com board and group you choose. The new item uses the post title and includes a link back to FeatureOS.
Status updates close the loop
Each sync rule works in one direction. You pick the board and status column, and you choose whether voters and subscribers get the usual status-change notification.
Link work that already exists
Search monday.com and link an item to a post, including more than one item when the request spans several pieces of work. Unlinking does not delete the item.
See customer demand on the item
The FeatureOS Item View shows the linked post title, status, votes, submitter and assignee, with a link to the full post.
Manual vs FeatureOS
What changes when the tools talk.
The alternative is doing each of these by hand, in two places, every time a request moves.
| The job | Doing it manually | With FeatureOS and monday.com |
|---|---|---|
| Turn a request into work | Copy the title into a new monday.com item and paste a link by hand, if you remember to. | A push rule creates the item on the board you choose, adds a link back to the post, and links the two so sync can start. |
| Keep status accurate | Update the post in FeatureOS and the item in monday.com separately. They drift. | Status sync rules update the linked item when the post moves, and the post when the item moves, including Any or All when several items are linked. |
| Tell customers what changed | Write a separate email or changelog note, or leave voters waiting. | A monday.com-to-FeatureOS rule can send the usual status-change notification to voters and subscribers. |
| See the request from the board | Switch tools and search for the original post. | Open the FeatureOS Item View on the monday.com item to see the linked posts, or create and link a post from there. |
Setup
Install the app, connect, then set your rules.
You need admin access to your FeatureOS organization, and your plan must include the monday.com integration.
- 1
Install the FeatureOS app
Install it once per monday.com account. A monday.com admin, or a member allowed to install apps, can do this.
- 2
Connect monday.com in FeatureOS
Go to Dashboard > Organization Settings > Integrations > monday.com > Connect. Sign in and approve access. The monday.com account must be able to reach the boards you want to use.
- 3
Set push and status rules
Add push rules for the posts that should become items, then add status sync rules for each direction you want. Only boards with at least one status column are listed.
monday.com integration page and the step-by-step help article.
monday.com feedback
Questions about monday.com customer feedback
Updated November 2026
monday.com feedback
Connect monday.com to your feedback board.
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