Skip to content
Feature request software

Feature request software gives customers one place to post ideas and upvote other people’s, so your team sees which requests matter most. Good tools also merge duplicates, push work to Jira or Linear, and notify every requester when the feature ships.

Start free trial Book a demo

Buyer's checklist

What to check before you buy.

Most tools collect requests. The difference is what happens after a request lands.

Intake

  • Hosted portal and in-app widget
  • Email and support-tool capture
  • Guest submissions
  • CSV and API import

Signal

  • Votes and priority ratings
  • Duplicate detection and merge
  • Custom fields
  • Filters by board, tag, votes

Delivery

  • Jira or Linear sync
  • Roadmap built from requests
  • Changelog that links back
  • Status emails to voters

Cost

  • What the bill counts (seats, users, ideas)
  • Cost at 10x your users
  • Branding removal tier
  • SSO tier

How FeatureOS does it

Requests in. Shipped features out.

Every request lands on a board with its votes. Likely duplicates are flagged as posts come in; merging keeps every vote and comment. When the status moves to planned or shipped, voters hear about it.

  • Hosted board, popup widget and email intake
  • Create posts from Intercom, Zendesk or Slack
  • Upvotes, downvotes and priority ratings
  • Merge duplicates without losing votes
  • Jira sync and Linear two-way sync
  • Roadmap and changelog in the same plan

Full detail on feedback boards, roadmaps, release notes, AI duplicate detection.

Compared

Feature request tools, priced honestly.

List prices only. How each tool counts usage matters more than the headline number.

ToolStarting pricePriced byPick it when
FeatureOS$60/mo (Starter, 5 seats)Team seats; unlimited end usersYou want requests, roadmap, changelog, docs and surveys on one seat-priced plan.
CannyFree (25 tracked users); Pro from $79/mo billed yearly, $99 monthlyTracked users (anyone who posts, votes or comments)You have under 25 active users and want a free start.
FeaturebaseFree (1 seat); Growth $29/seat/mo billed yearlyPer seatOne seat is enough, or you also want a support inbox in the same tool.
Frill$25/mo Startup (50 ideas), billed monthlyPlan tier; unlimited admins on paid plansYou want a low entry price and unlimited admins.

Sources: Canny (2026-10-29) · Featurebase (2026-10-29) · Frill (2026-11-04). FeatureOS prices from our pricing page. Spot an error? Tell us and we will fix it.

Feature request software

Questions about feature request software

Have more questions?

Feature request software is a tool where customers submit product ideas and vote on each other’s, so the most wanted requests rise to the top. It replaces spreadsheets and scattered Slack threads with one ranked list, and it tells customers when their request is planned or shipped.

It depends on how the tool bills you and what you need after a request is collected. Canny and Featurebase have free entry plans; Frill and Upvoty have low entry prices; FeatureOS charges only for team seats, from $60/mo for 5 seats, and includes the roadmap, changelog, knowledge base and surveys. Compare the cost at your expected user count, not just the entry price.

Give them one public place to post: a hosted feedback board, linked from your app and help docs, plus an in-app widget. Then route requests that arrive elsewhere into the same board: FeatureOS lets support create posts from Intercom or Zendesk, your team log them from Slack, and customers email them in.

Start with votes, then weigh them with priority ratings, customer context and effort. Merge duplicates first so counts are honest. Frameworks like RICE help turn the signal into a decision; see our RICE glossary entry and feature prioritization calculator.

Yes. FeatureOS imports posts, votes and comments from Canny, Zendesk or any CSV export, and you can import through the API.

Updated November 2026

Keep reading

More on feature requests.

Guides

Glossary

Alternatives

Pricing

Put every request on one list.

Pay only for team seats: 5 seats from $60/mo. 14-day free trial, no credit card.

Start free trial See pricing